Term and Conditions

Last Updated: [Insert Date]

Welcome to Model Toy Kit Store! These Terms and Conditions govern your use of our website (modelkittoys.com) and all purchases made through our store. By accessing our site and making purchases, you agree to these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website and services are available to users who:

• Are at least 18 years old or have parental consent
• Reside in our service areas (excluding certain Asian and remote regions)
• Agree to these terms and our Privacy Policy

1.2 Intellectual Property

All content on our website, including:

• Product designs and descriptions
• Photography and graphics
• Brand names (Nema Studios, ThermalVatBand, etc.)
• Website layout and functionality

are the exclusive property of Model Toy Kit Store or our licensors and are protected by copyright and trademark laws. Unauthorized use is strictly prohibited.

2. Products and Services

2.1 Product Descriptions

We take pride in accurately representing our specialized products:

• Scale Models & Kits: Unassembled unless noted
• Diecast & Collectibles: May have minor production variations
• Paints & Chemicals: Follow all safety warnings
• Custom Items: Photoetch/resin sets are made-to-order

While we strive for accuracy, slight variations in color or packaging may occur.

2.2 Product Restrictions

Due to their specialized nature:

• Some items may contain small parts (not for children under 14)
• Paints, glues, and liquid chrome are non-returnable once opened
• Custom items cannot be returned unless defective

3. Ordering and Payment

3.1 Order Process

When you place an order:

• You’ll receive an order confirmation email
• We process orders within 1-2 business days
• We reserve the right to cancel orders for pricing errors or stock issues

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We never store your full payment details.

3.3 Pricing and Taxes

All prices are in USD and exclude:

• Shipping costs (unless Free Economy Shipping applies)
• Customs duties or import taxes (customer’s responsibility)

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

• Standard Shipping ($12.95): Via DHL/FedEx (10-15 business days)
• Free Economy Shipping: Via EMS for orders over $50 (15-25 business days)

Delays may occur due to customs processing or remote locations.

4.2 Delivery Responsibilities

Once shipped:

• You’ll receive tracking information
• You’re responsible for providing accurate shipping details
• Signature may be required for valuable items

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery when:

• Items are unassembled/unused in original packaging
• All documentation is included
• Proof of purchase is provided

Non-returnable items: Opened paints, glues, custom sets, opened decals.

5.2 Return Process

1. Email [email protected] with order details
2. Receive return authorization (RMA)
3. Ship to: Model Toy Kit Store Returns, 1600 20th Street NW, Washington, US 20009

International customers are responsible for return shipping costs.

5.3 Refunds

Approved refunds:

• Processed within 3-5 business days
• Issued to original payment method
• Exclude original shipping costs (unless defective)

6. User Responsibilities

By using our site, you agree to:

• Provide accurate account and shipping information
• Use products as intended (no commercial reproduction)
• Comply with all safety instructions for chemicals/tools
• Pay all applicable fees and taxes
• Inspect deliveries promptly and report issues within 48 hours

7. Limitations of Liability

Model Toy Kit Store shall not be liable for:

• Minor variations in product color or packaging
• Delays caused by carriers or customs
• Improper use of hobby products
• Incidental or consequential damages

Our maximum liability is limited to the purchase price of the item(s) in question.

8. General Provisions

8.1 Changes to Terms

We may update these terms periodically. Continued use constitutes acceptance.

8.2 Governing Law

These terms are governed by the laws of Washington, USA.

8.3 Contact Information

For questions:

Email: [email protected]
Hours: Monday-Friday, 9AM-5PM EST